FAQ
Frequently Asked Questions - Organize In Style
General Questions
1. What products does Organize In Style sell?
We specialize in home and travel storage bags, helping you keep your belongings organized while traveling or at home.
2. How can I place an order?
Simply browse our website, select the products you wish to purchase, and follow the checkout process to complete your order.
3. Can I modify or cancel my order after placing it?
Once your order is processed, we are unable to make changes. However, you can contact us immediately, and we will try our best to accommodate your request.
4. How do I track my order?
You will receive a tracking number via email once your order has been shipped. You can use this number to track your order through the carrier's website.
5. Do you ship internationally?
Yes, we offer international shipping to select countries. Shipping rates and delivery times vary by location.
6. How long does shipping take?
For domestic orders, shipping typically takes 7-10 business days. International shipping can take longer depending on the destination.
7. Do you offer free shipping?
Yes, we offer free shipping on all orders within the USA.
8. Can I change my shipping address after placing an order?
Please contact us immediately if you need to change your shipping address. Once the order is processed, we may not be able to update the shipping details.
9. How can I return an item?
If you are not satisfied with your purchase, please refer to our Return Policy page for detailed instructions on how to return or exchange items.
10. What should I do if my item is damaged?
If you receive a damaged item, please contact our customer service immediately with a photo of the damage. We will resolve the issue as quickly as possible.
11. Do you offer gift cards?
Currently, we do not offer gift cards. Please check back in the future for updates.
12. Can I change the size or color of an item in my order?
We are unable to make changes once an order is placed. If you need a different size or color, please cancel the original order and place a new one.
13. How do I apply a discount code?
You can apply your discount code during the checkout process. Simply enter the code in the "Discount Code" field to apply the discount to your order.
14. Is it safe to use my credit card on your website?
Yes, we use secure payment gateways and encryption technologies to ensure your personal information is protected during the transaction process.
15. Do you accept returns on sale items?
Sale items are not eligible for returns or exchanges. Please refer to our Return Policy for more information on non-sale items.
16. How can I contact customer service?
You can contact us by email at sale@freshnsx.com or by phone at +1 516-558-4011.
17. How do I update my account information?
To update your account information, simply log in to your account and go to the "Account Settings" section to make changes.
18. Can I ship my order to a P.O. Box?
Yes, we can ship to P.O. Boxes, but please ensure the address is correct when placing your order. Some carriers may have limitations.
19. Do you offer bulk discounts for large orders?
For bulk orders, please contact us directly, and we will discuss any available discounts based on your order size.
20. How can I leave a review for a product?
After receiving your order, you can leave a review directly on the product page by selecting the "Write a Review" button.
Contact Information
Email: sale@freshnsx.com
Address: 9381 E BAY HARBOR DRIVE UNIT 604S,BAY HARBOR, FL 33154
Phone: +1 516-558-4011